Privacy Policy
Last Updated: August 15, 2024
At Shri Shyam Residency, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and ID proof details (provided during check-in as mandated by local laws).
- Booking Information: Check-in/check-out dates, room preferences, and special requests.
- Technical Information: IP address, browser type, device information, and website usage data collected through cookies.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and manage your reservations.
- To communicate with you regarding your booking or inquiries.
- To comply with legal obligations (e.g., maintaining guest registers as required by local authorities).
- To improve our website, services, and guest experience.
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With local law enforcement or government authorities if required by law.
- With service providers (e.g., payment processors) who assist us in operating our business, provided they agree to keep the information confidential.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
5. Cookies
Our website may use "cookies" to enhance user experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.
6. Your Rights
You have the right to request access to, correction of, or deletion of your personal information held by us, subject to legal and regulatory requirements.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Shri Shyam Residency
Shri Shyam Residency, Srinagar Garhwal, Pauri Garhwal, Uttarakhand 246174, India
Email: shrishyamresidency2025@gmail.com
Phone: +91 79005 50056, +91 95577 19287